Connect Interview
Turns Frontline Workers into a rapid research network. Stakeholders submit questions, an AI chatbot interviews workers in-app, and Dimagi delivers transcripts, translations, and summaries within two weeks. Workers opt in and are paid per quality interview.
Four steps from question to insight.
Each interview round takes approximately two weeks, end to end, from question development to completed analysis. Stakeholders get transcripts, English translations where needed, and AI-generated summaries. Workers are paid per quality response, and only the best continue to be offered interviews.
Stakeholder Submits Questions
A stakeholder provides a set of questions to Dimagi. Questions are programmed into the AI chatbot, along with probing follow-ups.
AI Chatbot Interviews Frontline Workers
Workers opt in through Connect’s WhatsApp-like in-app messaging. The AI chatbot, built on Dimagi’s Open Chat Studio, conducts the interview, probes for clarity, and follows up on incomplete answers. Operates in Hausa and other low-resource languages.
Quality Rating and Payment
Responses are rated by AI and human labeling for clarity and completeness. Workers who deliver higher-quality responses continue to be offered paid interviews.
Transcripts, Translations, and Summaries Delivered
Dimagi delivers full interview transcripts, English translations where needed, and AI-generated summaries to the stakeholder, within two weeks of question submission. Faster and cheaper than in-person qualitative research at comparable scale.
Connect Interview
Piloting in Nigeria 2026
GiveWell awarded grant to develop and pilot Connect Interview over 6 months in Nigeria. The program will run 20 interview rounds, targeting 5,000 quality interviews from at least 1,500 Frontline Workers, averaging 250 participating workers per round.
Frontline Workers are the closest thing to ground truth.
Frontline Workers are embedded in the communities where development programs operate. They see what program data misses: what caregivers actually believe, what barriers look like at the household level, what’s changing and what isn’t. Getting that signal has historically required expensive in-person qualitative research: slow, hard to repeat, and difficult to scale.
Connect Interview makes that signal accessible on demand. Stakeholders can query a standing network of verified Frontline Workers in two weeks, in low-resource languages, at a fraction of the cost of traditional qualitative fieldwork. And because workers are paid for quality, not just participation, the answers are worth something.
Questions you need answered from the frontlines?
Connect Interview is piloting in Nigeria in 2026. If you’re interested in running an interview round or co-designing the program, reach out.
Get in touch